Product	Error	Problem/ Symptom	Solution
IIS	Service Unavailable error	Trying to use any HTML page in IIS gives the above error	Ensure the IUSR account has Read and execute access to the root directory (e.g. C:\Inetpub\wwwroot) for IIS
IIS	Page not found error	Unable to view HTMLs  even though the pages are in the correct place	Go into IIS and use an administrator account to Browse a page (right click on page and select Browse). This will allow access to the rest. If still a problem give permissions to the relevant pages to the Authenticated Users Group.
Windows Vista Aero	Aero feature. How to access/view the cascating/floating windows	Vista has been configured for aero, hardware meets spec, performance index above 3	Press Control, Windows and Tab buttons simulatenously. Keep pressing the Tab button to select Window of interest.
Security	Virus	How to remove virus	A good way to remove stuborn viruses is to boot the PC in Safe mode (F8 key at boot time) and run antivirus software

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